Hardlock Restore

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Overview

Occasionally there will be a need to reset the hardware key supplied by OLI Systems, Inc. There are many reasons for this reset. One typical reason is an automatic date change. This frequently occurs during a change from Daylight Savings Time to Standard time. If the computer is powered on when the Key was attached when the time changes, then a failed key may result.

Other times, the network administrator will synchronize all computer times with a central server. A roll-back in time may also fail the key. There are many other reasons a key will fail.

Manually resetting the OLI hardlock key

Sometimes the OLI Hardlock key will fail and you will not be given an option to reset the key from the program. This frequently happens when the key is damaged by static electricity. You can manually reset the key using a stand-alone program.

You will need to locate this file on your computer. It is installed when you originally installed the OLI software. Here is the path For 32 bit operating systems "C:\Program Files\Common Files\OLI Systems\Hardlock\OLIHardlockUtility.exe"

For 64 bit operating systems "C:\Program Files (x86)\Common Files\OLI Systems\Hardlock\OLIHardlockUtility.exe"

You can copy the above path into your address bar of the file start | Run bar to execute the program. For Windows 7, the image is:

Reset Screeb 6 updated.jpg

After pasting in the above path (we are using the 64 bit example)

Reset Screen 7.jpg

Here you can see the program at the top of the window. Use either method to activate the program:

A different program will be displayed:

Reset Screen 8.jpg

Click the Generate button.

Reset Screen 9.jpg

This provides an unlock code, please send this to OLI (the contact information is blow).

OLI will then return a restore code to you.

Reset Screen 10.jpg

Click the Restore button.

You will see a restored message:

Reset Screen 11.jpg

Click the OK button and then click the Close button.

Contact information

mailto:oli.support@olisystems.com Or call or FAX the number to: (973) 539-4996 extension 24 (973) 539-5922 FAX OLI’s business hours are 8:00 am to 5:00 pm Eastern Time, Monday through Friday.