Installing the hardlock drivers manually

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To install the hardlock drivers , you need to download the updated hardlock drivers from Thales support website. The link to which is below:

Thales Hardlock Driver Download Page (Formerly Gelmato)


This will bring you to a download page directly from the manufacture's site. This is a end-user agreement form. Scroll down to the bottom to accept the agreement and then download a zip file.

Extract the executable from the zip file and copy it to your computer, Double-click it and run it on your machine (or right-click and run as administrator.)


Hardlock 1.png

Follow the next few screens to see the progress of the installation:


Hardlock 2.png

Hardlock 3.png

Hardlock 4.png

Hardlock 5.png

Hardlock 6.png

Hardlock 7.png

PLEASE REBOOT YOUR SERVER TO MAKE SURE THE DRIVERS WERE UPDATED PROPERLY.