Difference between revisions of "Login Error: Could not find a valid protection key with ID: PS..."
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The most common reason for this error is that the C2V/V2C foot print print. The user must create a file on the computer (called the C2V - Client to Vendor - file) which must then be sent to OLI Systems. OLI will then create a file to be installed on the client computer (Called the V2C - Vendor to Client file). More detailed instructions can be found here: <u>[[How to install the OLI Software (for individual softkey)]]</u> and <u>[[Installing and Running the OLI License Manager 3.1 - Softkey Edition]]</u> | The most common reason for this error is that the C2V/V2C foot print print. The user must create a file on the computer (called the C2V - Client to Vendor - file) which must then be sent to OLI Systems. OLI will then create a file to be installed on the client computer (Called the V2C - Vendor to Client file). More detailed instructions can be found here: <u>[[How to install the OLI Software (for individual softkey)]]</u> and <u>[[Installing and Running the OLI License Manager 3.1 - Softkey Edition]]</u> | ||
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| + | == Driver Failed to install - Repair Driver Method == | ||
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| + | Occasionally the drivers for the softkey will fail to install. There are a variety of reasons for this which are too numerous to list. If you are sure that the C2V/V2C process has been completed then the next step is to drivers. | ||
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| + | On the warning dialog there is a min-tab called '''<u>Protection Key</u>''' tools please select that tab. | ||
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| + | [[File:E01.png]] | ||
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| + | On that tab there is a button that states '''<u>Repair Drivers</u>''' please click that button to see if the drivers are re-installed and then try the program again. | ||
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| + | [[File:E02.png]] | ||
[[Category: Error messages]][[Category: Softkey]] | [[Category: Error messages]][[Category: Softkey]] | ||
Revision as of 09:46, 19 April 2017
Login Error: Could not find a valid protection key with ID: PS...
This is a common error message when using the Sentinel HASP softkey security solution.
Failure to complete the softkey installation
The most common reason for this error is that the C2V/V2C foot print print. The user must create a file on the computer (called the C2V - Client to Vendor - file) which must then be sent to OLI Systems. OLI will then create a file to be installed on the client computer (Called the V2C - Vendor to Client file). More detailed instructions can be found here: How to install the OLI Software (for individual softkey) and Installing and Running the OLI License Manager 3.1 - Softkey Edition
Driver Failed to install - Repair Driver Method
Occasionally the drivers for the softkey will fail to install. There are a variety of reasons for this which are too numerous to list. If you are sure that the C2V/V2C process has been completed then the next step is to drivers.
On the warning dialog there is a min-tab called Protection Key tools please select that tab.
On that tab there is a button that states Repair Drivers please click that button to see if the drivers are re-installed and then try the program again.
