Difference between revisions of "There was an error configuring the trial license. The installation process cannot continue and will now exit"

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[[File:Trailbad.jpg]]
 
[[File:Trailbad.jpg]]
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There are two possible problems here.
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== Trial Copy not Enabled for the Product ==
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Some OLI software packages do not have the trial option enabled. Once such package is the stand-alone OLI Chemistry Wizard (as of version 10.0.1.24). This error message will be displayed if a trial serial number is used. Contact OLI for an alternative trial mechanism.
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== Damaged or Improperly installed driver ==
  
 
The solution is to install a patched driver.  You can obtain the patch driver from the manufacturer  
 
The solution is to install a patched driver.  You can obtain the patch driver from the manufacturer  

Latest revision as of 14:43, 26 March 2020

Occasionally the Sentinel Drivers which govern the trial security will get confused. An error message similar to the following is returned.

Trailbad.jpg


There are two possible problems here.

Trial Copy not Enabled for the Product

Some OLI software packages do not have the trial option enabled. Once such package is the stand-alone OLI Chemistry Wizard (as of version 10.0.1.24). This error message will be displayed if a trial serial number is used. Contact OLI for an alternative trial mechanism.

Damaged or Improperly installed driver

The solution is to install a patched driver. You can obtain the patch driver from the manufacturer

SafeNet Hardlock Driver Download Page (Formerly Gelmato)

You can click here for more instruction on installing the driver: Installing the hardlock drivers manually