Difference between revisions of "This app can't run on this device"

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(Program Compatibility Assistant This app can't run on this device Aladdin HASP \ Sentinel Data Filter Device Drivers)
 
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[[File:Sentinel-screenshot-for-driver-download.png]]
 
[[File:Sentinel-screenshot-for-driver-download.png]]
  
Unzip the folder and run the HASPUserSetup. After completing the driver installation, you should be able to run OLI Network License Server to load your license and key. If you continue to experience issues with installation, please submit a new case on the [https://www.portal.olisystems.com OLI Support Portal].
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Unzip the folder and run the HASPUserSetup. After completing the driver installation, you should be able to run OLI Network License Server to load your license and key. If you continue to experience issues with installation, please submit a new case on the [https://portal.olisystems.com OLI Support Portal].

Revision as of 20:58, 28 June 2022

Program Compatibility Assistant This app can't run on this device Aladdin HASP \ Sentinel Data Filter Device Drivers

App-cant-be-run-on-this-device.png

During installation:

Choose the ‘Custom’ setup type.

Custom-install-type.png


Click the ‘+’ icon to expand the Security section.

Expand-security-tab.png


Click the dropdown icon for ‘Install Hardlock Drivers’ and select ‘Entire feature will be unavailable”.

Entire-feature-will-be-unavailable.png


Once you see the red X in front of ‘Install Hardlock Drivers’ use the ‘Next’ button to finish the installation.

Finish-install-success.png

After successfully installing OLI Network License Server, you should manually install the latest Hardlock Drivers from the official vendor’s website: https://supportportal.thalesgroup.com/csm?sys_kb_id=61fb0ee1dbd2e78cfe0aff3dbf9619ab&id=kb_article_view&sysparm_rank=7&sysparm_tsqueryId=412ea51887ccd1107b0664e80cbb3547&sysparm_article=KB0018320

Here is what the page looks like:

Sentinel-screenshot-for-driver-download.png

Unzip the folder and run the HASPUserSetup. After completing the driver installation, you should be able to run OLI Network License Server to load your license and key. If you continue to experience issues with installation, please submit a new case on the OLI Support Portal.