Difference between revisions of "Could not connect to the network hardlock server. Check your network settings and that the server is functioning."

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[[Category: Error messages]]
 
[[Category: Error messages]]
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[[Category: Security]]

Latest revision as of 11:12, 27 January 2017

The error you received is similar to the following image (the serial number in the image has been masked)

2016-11-16 10-47-41.png


Possible Causes and solutions

Server Serial Number Used

A common error is that the server serial number is used instead of the client serial number. Please change the serial number to the client serial number.

Missing Server Name

A secondary common error is that the server name is missing from the dialog. If you click the Security Options button you will see a dialog similar to the following:

2016-11-16 10-56-11.png

Please enter a valid server name.