Installing and Running the OLI License manager 3.x- USB Hardware Key edition

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These instructions apply to all versions of the OLI License Manager version 3.x.

The current version of the OLI License Manager is 3.4

Here is a video overview of the installation procedure:


Download the software

Do not plug in the Network key till you get to the section 4, Plugging in the USB Network hardlock key.

Please note, you cannot install multiple licenses on the same machine!!

We begin by asking you to download the latest software from the OLI download website [1]

To do this you will need the Server Serial number in the license file that OLI supplied to you. As an example, the white USB key should contain a file that is similar to the one shown below "LH54XXXXX..."


Open Notepad on your machine and drag the license file to it.Once you do that you will be able to see the License Information stored within the file. Please note, do NOT save the changes to this file in notepad, that WILL corrupt the file.

(Note: in the past, hardware versions were prefixed with the letters LH - LAN Hardware. Now we use the term "LA" for the HASP keys)

Locate the Server Serial Number. We will use this number for several download and install steps. Please note, for all network users of the OLI software this is the only serial number that will allow you access to the download program site.


On the OLI download web site, enter your information as well as the server serial number. When this information has been added click the Go button. For example, here we have used email address of Rasika Nimkar (Technical Support) :

Softkey 3.png

A list of program to which you are entitled to download will be displayed. For this exercise we are only interested in the OLI Network License Server 3.1. When ready click the Download icon. (Note: The beta version of the 3.1 license manager is not displayed here, it will be provided in a separate link)

Softkey 4.png

Save the file to your computer. For this excercize we are using FireFox as our web browser and we have selected the default Firefox download folder to receive this file.


Once downloaded, please locate the file. Here we have downloaded the file in the default Firefox folder.

Install the OLI Network License Server

Locate the OLI Network License Server that you just downloaded and move it to the same folder as the license file.


Next, locate the license file OLI sent to you on the USB key or via Email. Copy this file to the same folder as the OLI Network License Server installation file.

Double-Click the OLI Network License Server install icon. Accept the request to run the software.

OLI uses InstallShield as its delivery application. Click the next button to begin.


You will be prompted to press the next button many times. Unless we tell you different, please press the next button or the yes button.


Please click on the "I accept..." button and then click the Next button


Select Typical and then click the Next button.


Click the Install button.

The Serial Number is automatically retrieved from the license file if it is in the same folder as the installer file. If the box is blank you will have to manually enter the serial number from the license file.

If you are requested to elevate the security, please click Yes.

This is an image of the installation in progress. Please wait for it to complete.


Plugging in the USB Network hardlock key

Please note that this is a Hardware key, hence it needs to be Plugged IN in a USB port on the machine, where you will be installing the OLI Network License Manager. When the key is plugged in, it should look like the following: Usbhardwarekey.jpg


Applying the OLI Network License

Go to the OLILic license file sent by OLI via email.

The attachment will look similar to the following file image:


Copy the file on the machine which has OLI Network License Manager installed.

Go to the machine and make sure that you have admin privileges for that particular machine.

Now double click on the file, it will prompt the following message:


Click Yes

Once the application of license is completed successfully you will see the following message:


Verifying the OLI Network License Manager is up and running

Start the OLI Network Security Provider (a/k/a the License Manager) via this path:

Start > All Programs > OLI Systems > Network License Server > Network License Server


Click on the Event Log tab. This way you can see if any errors occur.


Click the Start button.


  Success! The server has started. You can now begin to update any client programs .

Click on any line to see the contents of the notification.

Server Errors

In case there are errors, please proceed to the following steps:

To find out exactly what is causing the error. Close this error dialog and click on the Event Log tab. Please follow the next steps to get the event log:

If you see the following message " Starting Service : failed"


At that point we will need to see the event log. In order to obtain that, please follow the following steps:

  • Go to the Network License Server

Start the OLI Network License Server The path is:

Programs > OLI Systems > Network License Server > Network License Server

LS6 1.png

  • Go to the Event Log tab


You may see an empty Event log


  • Populate the Event log

Click on the Start button encircled in the step above.

Following message will pop up:


Click OK

  • Save Events


Clicking on Save Events will pop up the following window.


Please make sure to write the company name and the key ID in the file name. It will be a text file.

Please send it to OLI support after that point.

Please send this text file to OLI for analysis via the support email link below