Difference between revisions of "Network copy - software key"
(→Download the software) |
(→Starting the Server) |
||
(12 intermediate revisions by the same user not shown) | |||
Line 17: | Line 17: | ||
[[File:Softkey 2.png|600px]] | [[File:Softkey 2.png|600px]] | ||
+ | |||
+ | |||
+ | On the OLI download web site, enter your information as well as the server serial number. When this information has been added click the Go button. | ||
+ | |||
+ | [[File:Softkey 3.png|600px]] | ||
+ | |||
+ | A list of program to which you are entitled to download will be displayed. For this excercize we are only interested in the OLI Network License Server 3.1. When ready click the Download icon. (Note: The beta version of the 3.1 license manager is not displayed here, it will be provided in a separate link) | ||
+ | |||
+ | [[File:Softkey 4.png|700px]] | ||
+ | |||
+ | Save the file to your computer. For this excercize we are using FireFox as our web browser and we have selected the default Firefox download folder to receive this file. | ||
+ | |||
+ | [[File:Softekey 5.png|400px]] | ||
+ | |||
+ | Once downloaded, please locate the file. Here we have downloaded the file in the default Firefox folder. | ||
+ | |||
+ | ==Install the OLI Network License Server== | ||
+ | |||
+ | Locate the OLI Network License Server that you just downloaded and move it to the same folder as the license file. | ||
+ | |||
+ | [[File:Softkey 6.png|700px]] | ||
+ | |||
+ | Next, locate the license file OLI sent to you on the USB key or via Email. Copy this file to the same folder as the OLI Network License Server installation file. | ||
+ | |||
+ | Double-Click the OLI Network License Server install icon. Accept the request to run the software. | ||
+ | |||
+ | OLI uses InstallShield as its delivery application. Click the next button to begin. | ||
+ | |||
+ | [[File:Softkey1x.png|500px]] | ||
+ | |||
+ | You will be prompted to press the next button many times. Unless we tell you different, please press the next button or the yes button. | ||
+ | |||
+ | |||
+ | [[File:Softkey1.png|500px]] | ||
+ | |||
+ | |||
+ | |||
+ | Please click on the "I accept..." button and then click the Next button | ||
+ | |||
+ | |||
+ | [[File:Softkey2x.png|500px]] | ||
+ | |||
+ | |||
+ | Select '''Typical''' and then click the '''Next''' button. | ||
+ | |||
+ | [[File:Softkey3x.png|500px]] | ||
+ | |||
+ | Click the '''Install''' button. | ||
+ | |||
+ | The Serial Number is automatically retrieved from the license file if it is in the same folder as the installer file. If the box is blank you will have to manually enter the serial number from the license file. | ||
+ | |||
+ | If you are requested to elevate the security, please click '''Yes'''. | ||
+ | |||
+ | This is an image of the installation in progress. Please wait for it to complete. | ||
+ | |||
+ | [[File:Softkey4x.png|500px]] | ||
+ | |||
+ | If you have never installed the OLI Softkey before you will get the following error message. The installer attempts to start the security provider and failed | ||
+ | |||
+ | [[File:Softkey5x.png|400px]] | ||
+ | |||
+ | This is expected since the necessary footprint of the target computer has not been generated. Click the OK button to continue. | ||
+ | |||
+ | [[File:Softkey6x.png|500px]] | ||
+ | |||
+ | We are now temporarily done with the installation of the OLI Network Security Provider. | ||
+ | |||
+ | ==Generating the OLI Footprint for the softkey== | ||
+ | |||
+ | We now must generate the footprint. To do this we need to locate a tool | ||
+ | |||
+ | '''Start > Programs > OLI Systems > Network License Server > Tools > Hardlock Restore Unitity''' | ||
+ | |||
+ | [[File:Softkey7x.png]] | ||
+ | |||
+ | When started you should have a dialog as follows: | ||
+ | |||
+ | [[File:Softkey8x.png]] | ||
+ | |||
+ | Click the '''Collect Information''' button. This will scan your computer and compose a list of objects and then encode them in a binary format. OLI can use this file but cannot read this file. Under no circumstances will OLI Systems, Inc. share this information without your express/written consent. | ||
+ | |||
+ | [[File:Softkey9x.png]] | ||
+ | |||
+ | |||
+ | |||
+ | This will launch a familar save dialog. We automatically populate the file name with the name of your computer. In this case the computer is a virtual computer with the name '''win7-x64'''. We will append the extensin '''OLIc2v''' which means client-to-vendor. | ||
+ | |||
+ | Please save this file in a location where you can find it and then send the file to OLI Systems. Our Email address is in the footer of this page. | ||
+ | |||
+ | ==Applying the OLI Softkey== | ||
+ | |||
+ | You will receive a file from OLI Systems with the name of the softkey with the extension OLIv2c (vendor-to-client). In our example this file name would be: LS00006.OLIv2c. You will need to restart the tool as before: | ||
+ | |||
+ | '''Start > Programs > OLI Systems > Network License Server > Tools > Hardlock Restore Unitity''' | ||
+ | |||
+ | [[File:Softkey10x.png]] | ||
+ | |||
+ | Click the '''Apply Update''' button. This will open a familar open dialog: | ||
+ | |||
+ | [[File:Softkey11x.png]] | ||
+ | |||
+ | |||
+ | Locate the file that was supplied by OLI Systems. Highlight it and select Open. | ||
+ | |||
+ | [[File:Softkey12x.png]] | ||
+ | |||
+ | |||
+ | This message means that the key was installed correctly. | ||
+ | |||
+ | ==Starting the Server== | ||
+ | |||
+ | Start the OLI Network Security Provider (a/k/a the License Manager) via this path: | ||
+ | |||
+ | '''Start > All Programs > OLI Systems > Network License Server > Network License Server''' | ||
+ | |||
+ | [[File:Softkey13x.png]] | ||
+ | |||
+ | |||
+ | |||
+ | Click on the '''Event Log''' tab. This way you can see if any errors occur. | ||
+ | |||
+ | [[File:Softkey14x.png]] | ||
+ | |||
+ | Click the '''Start''' button. | ||
+ | |||
+ | [[File:Softkey15x.png]] | ||
+ | |||
+ | Success! The server has started. You can now begin to update any client programs. | ||
+ | |||
+ | Click on any line to see the contents of the notification. | ||
+ | |||
+ | ==Server Errors== | ||
+ | |||
+ | Occasionally the server will fail to start. This is usually due to a problem with the hardware device (it's not plugged in) or the drivers. If you get such an error please close the OLI Network Security Provider and try to manually repair the hardware drivers. | ||
+ | |||
+ | To find out exactly what is causing the error. Close this error dialog and click on the Event Log tab. | ||
+ | |||
+ | You can see there are several errors that have occurred in this example. In general OLI needs to see these errors. Please click the Save Events button. | ||
+ | |||
+ | Save the events in a text file. | ||
+ | |||
+ | Below is the contents of the text file for our example. | ||
+ | |||
+ | |||
+ | |||
+ | Please send this text file to OLI for analysis via the support email link below | ||
+ | |||
+ | '''[mailto:[email protected] [email protected]]''' | ||
+ | |||
+ | |||
+ | [[Category: Security]] | ||
+ | [[Category:Installation]] |
Latest revision as of 13:39, 9 December 2014
Contents
Overview
With version 3.1 OLI has introduced a softkey version of the OLI Network License Manager. This version does not require a hardware device (a/k/a usb key or dongle). Rather, a "Footprint" of the target computer is required to ensure uniqueness. The steps for installing the software are similar to the hardware version but there are some significant differences.
Download the software
We begin by asking you to download the latest software from the OLI download website [1]
To do this you will need the Server Serial number in the license file that OLI supplied to you. As an example, the white USB key should contain a file that is similar to the one shown below "LS5400006..."
(Note: in the past, hardware versions were prefixed with the letters LH - LAN Hardware. Softkey versions are prefixed with LS - LAN Softkey)
Open this file and locate the Server Serial Number. We will use this number for several download and install steps. Please note, for all network users of the OLI software this is the only serial number that will allow you access to the download program site.
On the OLI download web site, enter your information as well as the server serial number. When this information has been added click the Go button.
A list of program to which you are entitled to download will be displayed. For this excercize we are only interested in the OLI Network License Server 3.1. When ready click the Download icon. (Note: The beta version of the 3.1 license manager is not displayed here, it will be provided in a separate link)
Save the file to your computer. For this excercize we are using FireFox as our web browser and we have selected the default Firefox download folder to receive this file.
Once downloaded, please locate the file. Here we have downloaded the file in the default Firefox folder.
Install the OLI Network License Server
Locate the OLI Network License Server that you just downloaded and move it to the same folder as the license file.
Next, locate the license file OLI sent to you on the USB key or via Email. Copy this file to the same folder as the OLI Network License Server installation file.
Double-Click the OLI Network License Server install icon. Accept the request to run the software.
OLI uses InstallShield as its delivery application. Click the next button to begin.
You will be prompted to press the next button many times. Unless we tell you different, please press the next button or the yes button.
Please click on the "I accept..." button and then click the Next button
Select Typical and then click the Next button.
Click the Install button.
The Serial Number is automatically retrieved from the license file if it is in the same folder as the installer file. If the box is blank you will have to manually enter the serial number from the license file.
If you are requested to elevate the security, please click Yes.
This is an image of the installation in progress. Please wait for it to complete.
If you have never installed the OLI Softkey before you will get the following error message. The installer attempts to start the security provider and failed
This is expected since the necessary footprint of the target computer has not been generated. Click the OK button to continue.
We are now temporarily done with the installation of the OLI Network Security Provider.
Generating the OLI Footprint for the softkey
We now must generate the footprint. To do this we need to locate a tool
Start > Programs > OLI Systems > Network License Server > Tools > Hardlock Restore Unitity
When started you should have a dialog as follows:
Click the Collect Information button. This will scan your computer and compose a list of objects and then encode them in a binary format. OLI can use this file but cannot read this file. Under no circumstances will OLI Systems, Inc. share this information without your express/written consent.
This will launch a familar save dialog. We automatically populate the file name with the name of your computer. In this case the computer is a virtual computer with the name win7-x64. We will append the extensin OLIc2v which means client-to-vendor.
Please save this file in a location where you can find it and then send the file to OLI Systems. Our Email address is in the footer of this page.
Applying the OLI Softkey
You will receive a file from OLI Systems with the name of the softkey with the extension OLIv2c (vendor-to-client). In our example this file name would be: LS00006.OLIv2c. You will need to restart the tool as before:
Start > Programs > OLI Systems > Network License Server > Tools > Hardlock Restore Unitity
Click the Apply Update button. This will open a familar open dialog:
Locate the file that was supplied by OLI Systems. Highlight it and select Open.
This message means that the key was installed correctly.
Starting the Server
Start the OLI Network Security Provider (a/k/a the License Manager) via this path:
Start > All Programs > OLI Systems > Network License Server > Network License Server
Click on the Event Log tab. This way you can see if any errors occur.
Click the Start button.
Success! The server has started. You can now begin to update any client programs.
Click on any line to see the contents of the notification.
Server Errors
Occasionally the server will fail to start. This is usually due to a problem with the hardware device (it's not plugged in) or the drivers. If you get such an error please close the OLI Network Security Provider and try to manually repair the hardware drivers.
To find out exactly what is causing the error. Close this error dialog and click on the Event Log tab.
You can see there are several errors that have occurred in this example. In general OLI needs to see these errors. Please click the Save Events button.
Save the events in a text file.
Below is the contents of the text file for our example.
Please send this text file to OLI for analysis via the support email link below