Difference between revisions of "Could not connect to the network hardlock server. Check your network settings and that the server is functioning."
| Line 14: | Line 14: | ||
A secondary common error is that the server name is missing from the dialog. If you click the '''Security Options''' button you will see a dialog similar to the following: | A secondary common error is that the server name is missing from the dialog. If you click the '''Security Options''' button you will see a dialog similar to the following: | ||
| + | [[File:2016-11-16 10-56-11.png]] | ||
| + | |||
| + | Please enter a valid server name. | ||
[[Category: Error messages]] | [[Category: Error messages]] | ||
Revision as of 08:57, 16 November 2016
The error you received is similar to the following image (the serial number in the image has been masked)
Possible Causes and solutions
Server Serial Number Used
A common error is that the server serial number is used instead of the client serial number. Please change the serial number to the client serial number.
Missing Server Name
A secondary common error is that the server name is missing from the dialog. If you click the Security Options button you will see a dialog similar to the following:
Please enter a valid server name.
