Difference between revisions of "Hardlock/softkey drivers apparently fail to install properly"
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#. Right Click on “HASPUserSetup.exe” and click on “Run as Administrator” and follow the prompts | #. Right Click on “HASPUserSetup.exe” and click on “Run as Administrator” and follow the prompts | ||
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If you get any error, kindly take the screenshot of the error and share and then kindly try to download and install the latest Sentinel HASP/LDK - Command Line Run-time Installer v7.54 drivers as follows: | If you get any error, kindly take the screenshot of the error and share and then kindly try to download and install the latest Sentinel HASP/LDK - Command Line Run-time Installer v7.54 drivers as follows: | ||
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#. Unplug any hasp keys from computer. | #. Unplug any hasp keys from computer. | ||
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If you still get any error take a screenshot and share, and for further analysis kindly share a suitable time for remote session. | If you still get any error take a screenshot and share, and for further analysis kindly share a suitable time for remote session. | ||
| − | [[Category: HASP]][[Category: Security]][[Category: Installation]] | + | [[Category: HASP]][[Category: Security]][[Category: Installation]][[Category: Drivers]] |
Revision as of 07:45, 7 June 2017
Sometimes the local computer user does not have sufficient privileged to install drivers although they are an admin user. After several attempts of installation a corrupt situation exists.
It could be that there is a processing error is might be caused when the installer does have administrative privileges, kindly try to install the latest "Sentinel HASP/LDK - Windows GUI Run-time Installer" drivers by following below steps:
- . Unplug any hasp keys from computer.
- . Make sure you have Administrative rights on machine.
- . Disable any antivirus protection services from windows services console (services.msc). (if Possible)
- . Download the “Sentinel HASP/LDK - Windows GUI Run-time Installer” v7.54 https://sentinelcustomer.gemalto.com/sentineldownloads/
- . Unzip the folder
- . Right Click on “HASPUserSetup.exe” and click on “Run as Administrator” and follow the prompts
If you get any error, kindly take the screenshot of the error and share and then kindly try to download and install the latest Sentinel HASP/LDK - Command Line Run-time Installer v7.54 drivers as follows:
- . Unplug any hasp keys from computer.
- . Make sure you have Administrative rights on machine.
- . Disable any antivirus protection services from windows services console (services.msc). (if Possible)
- . Download the Sentinel HASP/LDK - Command Line Run-time Installer v7.54 from https://sentinelcustomer.gemalto.com/sentineldownloads/
- . Unzip the folder
- . Open command prompt and change directory to the location in command prompt where drivers have been saved.
- Type "haspdinst.exe -fr –purge" to uninstall previous HASP drivers/license manager.
- . Type “haspdinst.exe -i -fi -kp” to install the latest Sentinel hasp/ldk RTE v7.54
If you still get any error take a screenshot and share, and for further analysis kindly share a suitable time for remote session.
