Difference between revisions of "OLI Security Error"
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* Click on link below to download | * Click on link below to download | ||
| − | '''[https://downloads.olisystems.com/Updates-Patches/OLI%20Security%20Update%203.2. | + | '''[https://downloads.olisystems.com/Updates-Patches/OLI%20Security%20Update%203.2.6.exe Security Patch 3.2.6]''' |
* Remember to run this on the client machine as well as for the network copy. | * Remember to run this on the client machine as well as for the network copy. | ||
| Line 36: | Line 36: | ||
* Please click on the link below: | * Please click on the link below: | ||
| − | '''[https://downloads.olisystems.com/Updates-Patches/OLI%20Security%20Update%203.2. | + | '''[https://downloads.olisystems.com/Updates-Patches/OLI%20Security%20Update%203.2.6.exe Security Patch 3.2.6]''' |
* Download this file and run in on the machines that will have the PA key. This will update your security. | * Download this file and run in on the machines that will have the PA key. This will update your security. | ||
Revision as of 10:25, 15 December 2015
Server error message. The Serial Number ID does not match the server's Hardlock ID.
Error Screen capture:
The reason to get this message is that the security being used for this version of software has been updated and it needs to be updated on your machine.
If you see the above error message, please follow the steps below:
- Please confirm that the Serial number matches. One of the most common reasons to get this error is that the serial number really does not match.
- Please download and run the updated security patch. Then reboot your computer and try again.
- Click on link below to download
- Remember to run this on the client machine as well as for the network copy.
Hardlock Error(15) : Invalid environmental string. HL_SEARCH = Not Found. HLS_IPADDR= Not found HLS_WAIT = Not found.
The reason to get this message is that the security being used for this version of software has been updated and it needs to be updated on your machine. Also you need to follow the next steps if you have a PA key and are using a version of OLI software older than V 9.0.11.
If you see the above error message, please follow the steps below:
- Your new key PA requires the new security.
- You need to update your security model for this version of the Analyzers
- Please click on the link below:
- Download this file and run in on the machines that will have the PA key. This will update your security.
