OLI Security Error

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Revision as of 13:41, 24 November 2014 by RNIMKAR (talk | contribs)
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Severe error message. The Serial Number ID does not match the server's Hardlock ID.

Error Screen capture:

Securityupdate 3.png

The reason to get this message is that the security being used for this version of software has been updated and it needs to be updated on your machine.

If you see the above error message, please follow the steps below:

  • Please confirm that the Serial number matches. One of the most common reasons to get this error is that the serial number really does not match.
  • Please download and run the updated security patch. Then reboot your computer and try again.
  • Click on link below to download

https://downloads.olisystems.com/Updates-Patches/OLI%20Security%20Update%203.1.9.exe

  • Remember to run this on the client machine as well as for the network copy.
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