Login Error:Hardlock Error(15): Invalid Environment string.

From wiki.olisystems.com
Revision as of 11:42, 27 January 2017 by Jberthold (talk | contribs) (Created page with "Login Error:Hardlock Error(15): Invalid Environment string. You have received an error dialog similar to the following: File:Capture (002).PNG There are a variety of re...")
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to: navigation, search

Login Error:Hardlock Error(15): Invalid Environment string.

You have received an error dialog similar to the following:

Capture (002).PNG

There are a variety of reasons for this error message:

  1. The original installation of the software was a network copy. You have updated the serial number to a stand-alone version (USB key or Softkey) device. The hardware drivers for this device have not been installed. You can try the following remedies:
    • Uninstall the software and re-install with the current serial number. This will force the hardlock or softkey drivers to be installed.
    • Install the patch for the drivers from Security Patch 3.3.1
Retrieved from "https://wiki.olisystems.com/wiki/index.php?title=Login_Error:Hardlock_Error(15):_Invalid_Environment_string.&oldid=4001"