Difference between revisions of "Login Error: HASP Error (7): HASP Key not found"
(Created page with "You may have received the error message "Login Error: HASP Error (7): HASP Key not found" There are several causes for this error message but the most common is that you had ...") |
(No difference)
|
Latest revision as of 10:37, 22 March 2017
You may have received the error message "Login Error: HASP Error (7): HASP Key not found"
There are several causes for this error message but the most common is that you had a serial number that did not require access to our security layer. This is common when using a client serial number on a network but can also be due to having a date-only serial number locally.
If you switch the serial number to a new version that requires access to the security layer then this error message appears. This occurs because you may have downgraded from a network copy to a personal copy. It can also occur when going from a date-only serial number to one protected by the hardlock/HASP tools.
The only remedy is to uninstall the current version of the OLI software and then re-install using the updated serial number. This will force the installation of the required files to run the security layer.
