Difference between revisions of "Creating a Log File during Installation"
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Revision as of 17:27, 18 July 2017
How to create a LOG file while installing the OLI Software?
Occasionally the installation will fail to properly install. When this happens we can run a diagnostic test. We are using OLI Studio 9.5.3 as an example, see below for the actual command lines:
The user will need to use the command window (start > run > cmd) and issue the following command for the OLI Studio
Download and save the installation file to a folder such as "My Documents"
Start the command window (start > run > cmd)
From the command window issue the command CD "My Documents"
Issue this command for the OLI Studio (remember to use the quote marks!)
"OLI Studio 9.5.3.exe" /log fail.txt
This will create a text file named "fail.txt" in the same folder as the EXE file. Please send this file to OLI for Analysis.
|OLI Studio||"OLI Studio 9.5.3.exe" /log fail.txt|
|ESP||"OLI ESP 9.5.3.exe" /log fail.txt|
|Aspen PLUS||"OLI Engine in Aspen Plus.9.5.3.exe" /log fail.txt|
|Aspen HYSYS||"OLI Engine in Aspen HYSYS.9.5.3.exe" /log fail.txt|
|OLI Network License Manager||"OLI Network License Server 3.4.2.exe" /log fail.txt|
Other OLI software packages not listed here have the same type of options.
Please send the file to OLI for analysis