Error Messages
This page contains a list of errors message observed during installation and while running the software.
Please find the error message that you see in your screen below.
Contents
Common Error Messages
Connectivity/Network
- Could not connect to license server 'ncacn_ip_tcp:...' Please check your network connection and settings and ensure that the license server is running.
- Could not connect to the network hardlock server. Check your network settings and that the server is functioning.
Run-time
- Error in DBController:convertPrivate():
- Simultaneous user count reached - please try again later.
- Security Check Failed
Installation
Login Errors
Security Errors
- An error occurred during the installation of assembly component
- ERROR_SERVICE_DEPENDENCY_DELETED
- Failed to delete fridge token
- Login Error: Could not find a valid protection key with ID: PA...
- Login Error: Could not find a valid protection key with ID: PS...
- Login Error: HASP Error (7): HASP Key not found
- Login Error: Hardlock Error(15): Invalid environment string.
- Login Error - HASP Error (41): The feature has expired
- Login Error: HASP Error (51): Virtual machine detected
- Hardlock/softkey drivers apparently fail to install properly - this results in the program starting and just quitting without an error message
- HASP ERROR (52): HASP Update incompatible with this hardware...
- HASP Error (64): Cloned HASP SL secure storage detected
- Opening Service Control Manager (Failed)
- Your system date was reset. Key invalidated
- Security provider failed to initialize. RpcNsBindingImportNext Failed
- Security provider failed to initialize. The security method used in this serial number is not longer supported.
- Sentinel HASP Run-time installation - Error when starting the hasplms service with parameters...
- Serial Number Provided (V2-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX) has options that the license server does not support
- Server License has expired. Please contact your administrator
- There was an error configuring the trial license. The installation process cannot continue and will now exit
- Unable to determine a valid product login for serial number
- Unable to initialize engine security
Uncommon Error Messages
On this page we list uncommon error messages that are encountered by the OLI Software. Many of these errors are due to drivers and other factors outside of OLI's control.